A Servant Leadership Project Success through the Intervening andInteracting Role of Trust in Leadership and Project Governance

Abstract

Servant leadership, characterized by its focus on service, empathy, and empowerment, has been shown to foster positive work environments and enhance employee engagement. This study investigates the relationship between Servant Leadership (SL) and Project Success (PS) in Pakistani construction and telecommunication projects, examining the mediating role of Trust in Leadership (TL) and the moderating influence of Project Governance (PG). By examining this relationship in the specific context of Pakistani construction and telecommunication projects, this research contributes to a deeper understanding of leadership dynamics and their impact on project outcomes in this particular setting. Data were collected from 250 project personnel (managers, supervisors) via a questionnaire. The research is grounded in Social Exchange Theory (SET). Findings reveal a positive association between SL and PS, both directly and indirectly through TL. Moreover, PG was not found to moderate the relationship between TL and PS.