A Investigating Project Success in Context of Interpersonal Conflicts and Culture at Software Houses
Keywords:
I.T industry is playing a vital role in the development of Pakistan. Well developed countries are outsourcing their projects to Pakistan due to economical workforce due to which I.T industry in Pakistan is developing day by day. Along with these developments employees in organizations belong to different backgrounds, cultures and experiences which play a role in determining their personalities. When employees fail to accept or understand the differences in each others personalities, conflicts arise in the workplace due to which team environment gets disturbed, having negative impact on projects. This study explores the reasons behind the Task Conflict, Relationship Conflict along with moderation effect of Organization Culture and their impact on Project Success. The study suggests possible solutions regarding how these conflicts can be minimized and how we can minimize the impact of conflicts on projects; in order to increase the project success rate in I.T industry which is too low according to different surveys performed by well known organizations.Abstract
The IT industry plays a vital role in the development of Pakistan. Well-developed countries are outsourcing their projects to Pakistan due to its economical workforce, contributing to the rapid growth of the IT industry in the country. Along with these developments, employees in organizations come from diverse backgrounds, cultures, and experiences, which shape their personalities. When employees fail to accept or understand these differences, conflicts arise in the workplace, disrupting the team environment and negatively impacting projects. This study explores the causes of task conflict and relationship conflict, along with the moderating effect of organizational culture, and their impact on project success. The study also suggests possible solutions for minimizing these conflicts and reducing their impact on projects, aiming to improve the project success rate in the IT industry, which is currently low according to various surveys conducted by reputable organizations.
